Hot Bits

Privacy Policy

Effective Date: 26-04-2025

Welcome to Hotbits Indian Cuisine. We are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our services online or in person.

1. Information We Collect

We may collect the following types of information:

a) Personal Information
  • Name

  • Phone number

  • Email address

  • Delivery address

  • Payment information (processed securely via third-party gateways)

  • Any information you voluntarily provide when booking a table, placing an order, or submitting a contact form

b) Usage Information
  • IP address

  • Browser type

  • Pages visited on our website

  • Time spent on pages

  • Referring website URLs

This data helps us improve our website and services.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders or reservations

  • Respond to your queries or feedback

  • Send updates, special offers, and promotional content (if you opt-in)

  • Improve our website functionality and customer service

  • Maintain records for internal purposes

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

  • Trusted third-party services (e.g., payment processors, delivery services)

  • Law enforcement agencies if required by law or for legal compliance

  • Website analytics providers (like Google Analytics)

All such parties are required to respect the confidentiality of your information.

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These may be used to:

  • Remember your preferences

  • Analyze website traffic

  • Provide personalized content or promotions

You can choose to disable cookies in your browser settings, although some features of our website may not function properly.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for promotional communications

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, delivery partners). We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

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