Terms & Conditions
Effective Date: 26-04-2025
Welcome to Hotbits Indian Cuisine. These Terms and Conditions (“Terms”) govern your use of our website, services, and your interactions with Hotbits Indian Cuisine, whether online or at our physical location. By using our services, you agree to be bound by these Terms.
Please read them carefully.
1. Use of Services
Our services are intended for customers who are legally capable of entering into binding agreements under applicable law.
By placing an order, making a reservation, or otherwise using our services, you confirm that the information you provide is accurate, current, and complete.
2. Ordering and Payments
All food orders placed online or in-store are subject to availability.
Prices listed are in [INR/USD] and include applicable taxes unless otherwise stated.
We accept payment via cash, debit/credit cards, and authorized third-party payment gateways.
Hotbits Indian Cuisine reserves the right to refuse service or cancel an order if fraud or suspicious activity is detected.
3. Reservations
Reservations can be made via our website, phone, or in-person.
We recommend arriving at least 10 minutes prior to your reserved time.
In case of a no-show or late arrival beyond 15 minutes, your table may be released without prior notice
4. Cancellation and Refund Policy
Orders: Once confirmed, food orders cannot be canceled or refunded, unless an error has occurred on our part.
Reservations: Please inform us at least 1 hour in advance if you need to cancel or modify a reservation.
Refunds: Any refund, if applicable, will be processed using the original mode of payment and may take 5–7 business days.
5. Intellectual Property
All content on our website (text, images, logos, menus, etc.) is the exclusive property of Hotbits Indian Cuisine.
Unauthorized use, reproduction, or distribution of any content without prior written consent is strictly prohibited.
6. Conduct
Customers are expected to behave respectfully towards staff, other patrons, and property.
Any inappropriate behavior, including but not limited to harassment, vandalism, or disturbance, may lead to refusal of service or removal from the premises.
7. Allergies and Dietary Restrictions
Hotbits Indian Cuisine takes care to accommodate dietary preferences where possible; however, we cannot guarantee a completely allergen-free environment.
It is the customer’s responsibility to inform staff of any allergies or dietary restrictions when ordering.
8. Third-Party Services
Our website may link to third-party sites (e.g., payment gateways, delivery partners). We are not responsible for the content, policies, or practices of these external sites.
9. Limitation of Liability
Hotbits Indian Cuisine is not liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services, even if we have been advised of the possibility of such damages.
Our liability is limited to the amount you have paid for the specific service or order.
10. Changes to Terms
We may update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Your continued use of our services after any changes signifies your acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Insert Your Jurisdiction/State/Country].
12. Contact Us
If you have any questions about these Terms and Conditions, please reach out to us:
Hotbits Indian Cuisine
Email: thehotbits@yahoo.com
Phone: +1 832 437 0559 / +1 832 422 5079